You may be thinking why do I have to answer ALL emails from my members/clients? “I’m so busy; do they really need to know that I received it and what if I don’t know the answer? “ Do we assume that if someone doesn’t answer an email it’s because they are not interested? I don’t […]
Five Tips to Stay Motivated Throughout the Work Week
Five Tips to Stay Motivated Throughout the Work Week Staying motivated and positive throughout the work week can sometimes be easier said than done! We have a few tips that can be helpful when you find yourself in a slump. 1. Make Lists When you are feeling overwhelmed and your mind is racing with “remember […]
Why Hire an Association Management Company?
Why Hire an Association Management Company? It’s natural to be skeptical about someone other than yourself managing your vision! But Association Management Companies (AMC) are here to serve you! When hiring a management company, there are a few things to consider -most importantly your time, finances and members. An AMC’s goal is to grow your […]
6 Principles of Member Service
As association professionals, it is our responsibility to create favorable and memorable experiences for our members. At AMP we stay true to these 6 principles for great member service: 1. Follow the 3-ring/24-hour rule Answer phone calls within 3-rings and respond to requests within 24 hours. Ignoring members or not responding because you do not […]