Do you start each day with the best of intentions? You arrive at work, coffee in hand and you say to yourself, “This will be the day that I get things done”? Yet as the day comes to a close, you find yourself looking at the stacks of paper on your desk wondering what happened. […]
Data Management – Keeping your Members Contact Information Current
Data management can be painful, especially if it’s been a while since you’ve given it your full attention! In those cases, associations find they no longer have correct contact information. So its important to find a way to update your members data on a regular basis. Here are a few sneaky tricks to get your […]
Day-to-Day Office Tips & Tricks
Organization and communication are key components that create a positive office environment and a successful business. Here are some helpful tips we use here at the AMP office to create and maintain an efficient and effective environment. Hold weekly staff meetings -This is a great way to open communication among staff and remain accountable for […]
Five Tips to Stay Motivated Throughout the Work Week
Five Tips to Stay Motivated Throughout the Work Week Staying motivated and positive throughout the work week can sometimes be easier said than done! We have a few tips that can be helpful when you find yourself in a slump. 1. Make Lists When you are feeling overwhelmed and your mind is racing with “remember […]
6 Principles of Member Service
As association professionals, it is our responsibility to create favorable and memorable experiences for our members. At AMP we stay true to these 6 principles for great member service: 1. Follow the 3-ring/24-hour rule Answer phone calls within 3-rings and respond to requests within 24 hours. Ignoring members or not responding because you do not […]