Why Hire an Association Management Company? It’s natural to be skeptical about someone other than yourself managing your vision! But Association Management Companies (AMC) are here to serve you! When hiring a management company, there are a few things to consider -most importantly your time, finances and members. An AMC’s goal is to grow your […]
6 Principles of Member Service
As association professionals, it is our responsibility to create favorable and memorable experiences for our members. At AMP we stay true to these 6 principles for great member service: 1. Follow the 3-ring/24-hour rule Answer phone calls within 3-rings and respond to requests within 24 hours. Ignoring members or not responding because you do not […]